Confirm the warranty for the actual product
Warranty coverage needs to match the material you order. A paint-system warranty, a supplied component warranty and installation responsibilities are different subjects. Ask for the current document that applies to your exact panel and finish, and keep it with the final order information.
Our older website contains a sample CERAM-A-STAR 950 paint-system warranty. That sample should not be treated as a universal statement about every current panel, finish or application. The applicable written warranty and its conditions control the coverage for the actual supplied product.
What to keep with your records
- The product and coating identification.
- The final order, shipment and installation records.
- The warranty document supplied for that order.
- Relevant maintenance, exposure and installation requirements.
- Photos and dates if a concern develops.
If you have a concern about supplied material, contact ASAP Metal promptly with the order details and a description of what you have observed. Ask about the reporting procedure and applicable document before assuming a repair or replacement is authorized.
